Resolving "The Instruction at 0x00007FF98EF219A4 Referenced Memory at 0x0000000000000000" Error

Created by Nick Zouroudis, Modified on Mon, 2 Jun at 3:56 PM by Nick Zouroudis

Overview

The error message:Medium

"The instruction at 0x00007FF98EF219A4 referenced memory at 0x0000000000000000. The memory could not be read."Reddit

is a common Windows application error indicating that a program attempted to access a memory location that is not available or is protected. This can occur due to various reasons, including software conflicts, faulty hardware, or corrupted system files.


Potential Causes

  • Software Conflicts: Incompatible or buggy applications can cause memory access violations.

  • Faulty RAM: Defective memory modules may lead to read/write errors.MiniTool Partition Wizard+9Medium+9MakeUseOf+9

  • Corrupted System Files: Essential Windows files might be damaged or missing.

  • Malware Infections: Malicious software can interfere with normal system operations.

  • Driver Issues: Outdated or corrupt drivers can cause memory errors.


Troubleshooting Steps

1. Perform a Clean Boot

A clean boot starts Windows with a minimal set of drivers and startup programs, helping to identify if background programs are interfering.YouTube+7Medium+7LinkedIn+7

Steps:

  1. Press Windows + R, type msconfig, and press Enter.Medium+1LinkedIn+1

  2. In the System Configuration window, go to the Services tab.Medium+1LinkedIn+1

  3. Check Hide all Microsoft services and then click Disable all.Medium+1LinkedIn+1

  4. Switch to the Startup tab and click Open Task Manager.Medium+1LinkedIn+1

  5. In Task Manager, for each startup item, select it and click Disable.Medium

  6. Close Task Manager and click OK in the System Configuration window. Restart your computer.Medium

Reference: Medium Article on Fixing Memory ErrorsYouTube+3Medium+3LinkedIn+3


2. Run System File Checker (SFC) and DISM

These tools scan and repair corrupted system files.YouTube+10MakeUseOf+10Medium+10

Steps:

  1. Open Command Prompt as Administrator.Microsoft Answers+3Medium+3LinkedIn+3

  2. Type sfc /scannow and press Enter.Medium+2MiniTool Partition Wizard+2LinkedIn+2

  3. After the scan completes, type DISM /Online /Cleanup-Image /RestoreHealth and press Enter.Medium+1MiniTool Partition Wizard+1

Reference: MiniTool Guide on Memory ErrorsMiniTool Partition Wizard


3. Check for Malware

Malware can cause various system issues, including memory errors.

Steps:

  1. Update your antivirus software.Medium+1MiniTool Partition Wizard+1

  2. Perform a full system scan.

  3. Remove any detected threats.


4. Test RAM Using Windows Memory Diagnostic

Faulty RAM can lead to memory errors.Reddit+2Medium+2LinkedIn+2

Steps:

  1. Press Windows + R, type mdsched.exe, and press Enter.Medium

  2. Choose Restart now and check for problems.Medium+1LinkedIn+1

  3. The system will restart and test your memory; results will be displayed after the test.


5. Adjust Virtual Memory Settings

Incorrect virtual memory settings can cause memory errors.

Steps:

  1. Right-click This PC and select Properties.MiniTool Partition Wizard+2Medium+2LinkedIn+2

  2. Click Advanced system settings.Adobe Community+1Medium+1

  3. Under the Performance section, click Settings.YouTube+4Adobe Community+4MakeUseOf+4

  4. Go to the Advanced tab and click Change under Virtual Memory.MiniTool Partition Wizard+2Medium+2LinkedIn+2

  5. Uncheck Automatically manage paging file size for all drives.LinkedIn+2Medium+2MiniTool Partition Wizard+2

  6. Select a drive, choose Custom size, and set appropriate values based on your system's RAM.Medium+1MiniTool Partition Wizard+1

  7. Click Set, then OK, and restart your computer.Medium+1LinkedIn+1

Reference: MakeUseOf Guide on Memory ErrorsLinkedIn+6MakeUseOf+6MakeUseOf+6


6. Update or Reinstall Problematic Applications

If the error occurs when using a specific application, consider updating or reinstalling it.LinkedIn

Steps:

  1. Uninstall the application via Control Panel > Programs and Features.

  2. Download the latest version from the official website.

  3. Install the application and check if the issue persists.


7. Update Device Drivers

Outdated or corrupt drivers can cause system errors.

Steps:

  1. Open Device Manager.

  2. Right-click on each device and select Update driver.

  3. Choose Search automatically for updated driver software.

  4. Follow the prompts to install any available updates.


Additional Resources


Conclusion

The "Instruction at Referenced Memory Could Not Be Read" error can stem from various issues, ranging from software conflicts to hardware failures. By systematically following the troubleshooting steps outlined above, you can identify and resolve the underlying cause of the error. If the problem persists after all these steps, it may be advisable to consult with a professional technician or consider hardware diagnostics.

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